I suggest you ...

Multiple reply from email accounts

For country's that support more than one country receiving email from ussupport@mydomain.com and uksupport@mydomain.com is a great bonus. However your not able to reply from those email addresses.

user emails ussupport@mydomain.com, email replies come from ussupport@mydomain.com
User emails uksupport@mydomain.com email replies from uksupport@mydomain.com

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    GarethGareth shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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      • Peter EvansAdminPeter Evans (Admin, ActiveCampaign) commented  ·   ·  Flag as inappropriate

        You can actually do this now. Each notification message in Help Desk lets you specify a from address--what you could do is say "If X, send with the US-notice; if Y, send with the UK-notice; etc.," where X is some attribute that clearly indicates a US-based client and Y a UK-based client.

      Knowledge Base and Helpdesk