Feedback & Ideas

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  1. Bring back form_add API

    We have just noticed that form_add API is no longer available in latest version (5.4) of On-Site edition. It is very much needed API. Please bring form_add (form_edit, form_delete, etc) and its related APIs back ASAP.

    12 votes
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      1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
    • Thank You and Confirmation Pages Per Form Rather Than List

      Currently thank you pages and confirmation pages are linked to a list

      This means if I want to have different thank you pages (like for a ebook vs an enquiry) I need to use different lists.

      I would rather use tags on one list, so the fix this and bring in line with other tools.

      You could set these settings form itself.

      30 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • CRM: canned email text snippets

        When you send direct mails (for examples when you call a customer and want to send some infos or answer questions) you could have some ready prepared text snippets to build your email quickly. Also you could have your signiture in such a canned text snippets box.

        5 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Zapier "actions" to add/delete/suspend reseller accounts

          ActiveCampaign already works with Zapier, which is awesome. This integration should be extended to actions to manage reseller accounts.

          For example, we should be able to add/suspend/delete accounts under our reseller account with Zapier actions.

          48 votes
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            0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
          • Gmail Sync Sidebar

            Create a Gmail Sync Add-on for Gmail Chrome Sidebar

            Sample; http://marketplace.infusionsoft.com/app/infusionsoft-sync-gmail

            Features and Benefits similar to ;
            http://marketplace.infusionsoft.com/app/infusionsoft-sync-gmail#features

            Please Vote for my idea:-)

            Best wishes to all users.
            Lewis

            PS. I just migrated from Infusionsoft after a year of wasted time and money. I like ActiveCampaign much better; has almost same functions with (1) better interface, (2) faster load time, (3) better and friendly support and (4) more affordable for small business owners.

            8 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Individual Email Templates

              In addition to campaign newsletter templates, allow individual simple email templates to be sent from contact record.

              Benefits & Features;

              1. increase productivity, reduces repetitive typing same email for most cases
              2. Use [brackets] to indicate custom fields to make templates even faster and easier to use.

              see a concept screen shot at; https://dl.dropboxusercontent.com/u/10694722/ac-email-templates.jpg

              It could be similar to what Yesware does at; http://www.yesware.com/product-tour/custom-templates

              Please click Vote and support my idea :-))

              Best wishes to all users,
              Lewis

              9 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Tag managment and auto-fill

                Right now there is no auto-fill of current tags when creating tags. So if you misspell a tag it will cause issues in your sequences.

                Also...there is no way to manage all your tags (at least to my knowledge) to enable us to change tag names or create tags in one central place.

                61 votes
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                  9 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                • Inactive Member Automation

                  We can manage interaction but we have no ability to manage static, inactive customers. The digital marketer takes customers in a list who have not bought, clicked through email, or shown interaction in 60 days and moves them to another list to attempt to re-engage them.

                  This seems like we would need to be able to tag actions that would qualify as active to reset the clock. It also seems like if a customer has been inactive we could use this to lower how "hot a contact" we have with the scoring system for those of us using it.

                  3 votes
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                    0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                  • One Page Structure with Overview of all Automations linked

                    I have setup 4 different automation that should tie in with one campaign. It would be helpful if a automation open and close on one page. Sometimes after the condition "Yes or No" i need to start another automation that means i need to go and build another automation under a different name go back to the original page and link the 2nd automation. Now if i want to change i need to oped the automation, save and go back whereas if it was possible to open the start automation on the same page and edit will be a nice…

                    1 vote
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                      0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                    • Better Billing Report for Reseller

                      Current Situation for Reseller Reporting: No Charges Notification and No Unique Code in the credit card statement to display which charges is which. This leads reseller to do manual checking one by one every month, and its bit tedious task and quite a risky for human error

                      Proposed: Notification by email for every charges. Put the transaction code/Customer Code in credit card statement for better tracking

                      4 votes
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                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • A faster way to reorder Form Fields

                        Currently when reordering new form fields you need to do it manually with a up down arrow. It would be good to be able move them multiple places at once without having to manually refresh every time you move it one space up or down. This is very painfully slow to reorder a large form.

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add contacts to automated series of reminder emails leading up to event (e.g. a webinar)

                          When a contact subscribes to my list from my landing page, I add the contact to an automated series where I send 6 emails over 6 days giving the new subscriber lots of cool stuff.

                          Each of those 6 emails points to its own webpage with a video teaching the subscriber something. Underneath the video is a form that allows the person to register for the upcoming webinar. (There is always an upcoming webinar because I do them weekly.)

                          What I would LOVE is if people who sign up for the webinar could be tagged and also added to a…

                          3 votes
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                            0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add open/click tracking on emails sent to individual deals

                            The CRM is fantastic, the one thing missing is tracking for the emails that we individually send through there. We can track results on automations and campaigns but its the individual emails that we would like to track too.

                            The quick fix is we are adding .btag.it to the end of the email so that we can send it via bananatag.com, but it then doesnt track emails coming back to our server.

                            Other than that, brilliant feature!

                            15 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Integration with MemberMouse

                              MemberMouse is the most powerful and versatile membership plugin in the market right now. I have been doing weeks of research on all Wordpress membership plugins, and it is clear that this one is the winner.

                              A full integration between Active Campaign and MemberMouse would mean customers buy products using MemberMouse's forms, and they get moved to a follow up sequence for that product in Active Campaign. This would be sweet!

                              10 votes
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                                2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                              • Pinterest Share Button

                                Please add a Pinterest share button to the social media options along with Facebook, Twitter and the other social media buttons that are currently available to add to email blasts. Thank you!

                                1 vote
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                                  0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                                • Date Based delays for SMS messages -

                                  Using SMS for "appointment reminders" is super useful.
                                  But currently, you cannot schedule an SMS based on a date in the contact record (ie. "appointment date").
                                  Would be REALLY useful!

                                  5 votes
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                                    4 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Contact Details for Sales CRM

                                    I am really very happy to see Sales / CRM feature at; http://www.activecampaign.com/crm/

                                    However, I think the biggest missing thing here not having default fields for contact details. Sales CRM and pipeline requires Address, Phone, Fax, Web site info etc. I am hoping you will add them in the future.

                                    Please Vote and Support this idea.
                                    Thanks
                                    Lewis

                                    6 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • add a feature that would insert predifined text into a random email

                                      Insert text into a random email from your list. Example " Congratulations You have won a $50 gift card" added into the email at a place you decide. Make it use a set number of emails or a percentage of emails from that list. 3 winners or 1% of list are winners

                                      1 vote
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                                        0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ab-testing in automations

                                        I'd love to do ab-testing within automations. We should be able to constantly improve our funnels and automations via testing.

                                        3 votes
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                                          0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Unconfirmed Contacts: Bring Back "Send a Reminder Email"

                                          Please bring back the "Send a Reminder Email" option for "Unconfirmed Contacts."

                                          Previously, there was a little link to prompt a resend of the list's opt-in email, but now in the new interface, this option is gone.

                                          Currently, unconfirmed contacts will have to be reminded manually, which we regretfully do not have time to do.

                                          Please bring this option back!

                                          If you are improving this option, that is wonderful, just let us know!

                                          Generally loving the new contacts interface!

                                          Thanks! You rock!

                                          3 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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