Feedback & Ideas

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  1. Allow the reseller API key to work for the accounts owned by that reseller

    It's difficult to manage client accounts that we own, especially through 3rd-partly applications. The API doesn't even allow us to easily call API keys for certain accounts. The simplest solution would to just allow the reseller's API key to work for all accounts owned by that reseller.

    21 votes
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      noted  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
    • Want to be able to add alt text to an image uploaded in a picture block

      Currently I can't add alt text to an image that I upload in a picture block, this is very much necessary to address accesibility

      4 votes
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        started  ·  5 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow us to add contacts, even if we don't have an email address for them.

        I was hoping to have ActiveCampaign be a one-stop-shop for our CRM and email marketing needs. Unfortunately, I just found out I can't import contacts unless I have an email address for them. This is a total bummer, and we would need to keep track of all of our customers, whether we have their email or not. Is there a workaround or can you guys fix this? Thanks!

        16 votes
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          planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Link Names g

          Link names are lost when creating a new campaign from an existing camapaign. So if a client has 10 link names used indefinitely, you have to redo the exact same link names over and over again, day after day, week after week, email after email...

          1 vote
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            planned  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • make ActiveCampaign t-shirts!

            You guys need to have ActiveCampaign t-shirts please! Just a plain t-shirt, the color of your blue background, with your logo front center chest. PERFECT.

            3 votes
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              started  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Share image folders across users

              Allow image folders in the email designer to be shared across your user accounts.

              4 votes
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                noted  ·  1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
              • 2-step forms to collect subscriber info

                Allow to collect just their email on step1, add them to the list, and then collect more info (name, phone, mailing addy) as step2 without asking for the email address again.

                4 votes
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                  noted  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 4 votes
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                    noted  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Paragraph and Line Spacing Control in Campaign Editor

                    It's really important to be able to alter the line space and paragraph space (before and after paragraphs).

                    Right now, since that's not possible, there's no point in allowing the font size to change since anything larger than the current 12 point/pixel creates such terrible line spacing that you would just never use it. And since 12 point is too small, I can't use the editor. I would just have to use custom CSS for all work in Campaign Monitor. (Is that allowed? Not sure, will have to check. Obviously if not, then it's a showstopper.)

                    This control would allow…

                    3 votes
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                      started  ·  1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make a button online, simple color and text with a link.

                      Make a button online, simple color and text with a link. Now you have to make a button in photoshop and upload it.
                      It would be easier online...

                      1 vote
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                        started  ·  3 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                      • Thank You and Confirmation Pages Per Form Rather Than List

                        Currently thank you pages and confirmation pages are linked to a list

                        This means if I want to have different thank you pages (like for a ebook vs an enquiry) I need to use different lists.

                        I would rather use tags on one list, so the fix this and bring in line with other tools.

                        You could set these settings form itself.

                        84 votes
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                          6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Pass variables entered in a form

                          Allow variables passed in a form to be passed to my custom subscription confirmation URL.

                          Specifically, I'd like to set my subscription confirmation to go to something http://mysite/com/mypage?email=value, where 'value' is the email address the user just submitted.

                          I've just switched from Aweber and they have a really simple checkbox next to the custom confirmation url to toggle passing data.

                          4 votes
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                            noted  ·  1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                          • show the name of accounts that have been signed up with the affiliate link

                            I can see amount and date, but it would be really useful to also see what account name had signed up as well - to show who's contributing that revenue (would also allow me to follow up with clients who have stopped using active campaign)

                            3 votes
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                              noted  ·  2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Task reminders to be sent by email to users.

                              Please can we add task reminders to be sent by email to users.

                              5 votes
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                                noted  ·  0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add the ability to Tag Contacts on the Summary & Options page in Campaigns

                                It would be useful to have the ability to add a tag to users when sending a campaign to denote they have been sent a specific message.

                                Example 1:
                                I want to be able to tag users as "Completed Black Friday 2014" when the message goes out.

                                Example 2:
                                I want to be able to tag a user as receiving a specific email (let's say a promotional email for a specific product) and tag that user has having received it so I can exclude them in the future.

                                0 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • magento

                                  Can you make the Magento extension usable in a multiple webshop configuration? So each store has its own list where subscribers are pushed/pulled from.

                                  Now every user from in my case 4 stores get into the same list.

                                  1 vote
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                                    noted  ·  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Have help videos so people can better understand the how tos.

                                    this will be a lot better if you have help/support videos to teach users.

                                    1 vote
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                                      noted  ·  0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                    • change name of emails

                                      Allow us to change the bloody name of emails in a campaign

                                      3 votes
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                                        noted  ·  0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                                      • National email blast but use local store templates

                                        With 25 retail locations, I'd like the ability to send out a "national" email campaign but the recipient thinks it's from the local store (user). Meaning the email template displays the store's local address, phone numbers, social media links, etc.

                                        Currently, to do an "national" marketing campaign, I have to login to 25 individual users accounts (retail locations) and use their local template to send their email blasts - takes me over 8 hours to do so. This is not effective use of my time. Granted, I can create a "generic" template that is void of our store's address /…

                                        1 vote
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                                          noted  ·  0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Filter contacts who ever entered an in automaton by who is "Active" or "Not Active"

                                          There has to be a way for us to filter contacts who ever entered an in automaton by who is "Active" or "Not Active" in an automation now

                                          3 votes
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                                            noted  ·  0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
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