Feedback & Ideas

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Have unsubscribe page allow selection of which lists to unsubscribe from

    I'd like the ability for the unsubscribe link to take the subscriber to a page where they can choose which lists to unsubscribe from.

    Right now we can either include a link to unsubscribe from the "current list" (who know what that is given that everything is done via automations these days) or all lists.

    If we use the first we can annoy contacts as they have no idea which list it's going to unsubscribe them from or what lists they're on. So if they keep getting emails from other lists they'll consider it spam.

    If we use the second…

    60 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      9 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Weekend Support

      First, AC support kicks ***. They bend over backwards to help answer questions and figure out how to do things and why certain things are not working like you expected.

      However, weekend support is coming up more and more as an issue for current users and those interested in using AC.

      Personally, sometimes I don't get an answer from submitted issues till Monday.

      Would be great if live support (and faster email support) was available as weekends are the perfect time to work on automations, send emails while competitors "think" the weekend is a bad time to send emails, etc.

      26 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        2 comments  ·  Partners / Resellers  ·  Flag idea as inappropriate…  ·  Admin →
      • Add an html block to email designer

        There is no option to add an image from a link, or any custom blocks. It would be wonderful to have a simple html block we can add in the designer. The designer is helpful but an html block would make it much better for those of us who don't like the extreme limitations inside the designer.

        20 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
        • reorder automations

          Its frustrating when I want to reorder an automation, but have to delete and rebuild.

          102 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            3 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to specify tag/s when creating a link

            Believe it or not, ConfusionSoft has a killer feature a lot of ActiveCampaign users (like myself) would kill for when it comes to getting the right message… to the right person… at the right time.

            See the attached image from a client’s InfusionSoft account. When you create a link, IS allows you to specify one or more tags to be applied automatically when someone clicks the link.

            This would save a ton of time, be much easier and get the ball rolling on a lot of different automations that could be setup based on tags.

            147 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              21 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
            • Clicking 'Next Deal' Goes to the next open deal only - not lost or won deals

              I have a list of 165 new deals in a pipeline. When clicking through them it keeps taking me to lost/won deals rather than open deals only.

              I have to go back to the pipeline screen each time.

              If this is because of the deal having open tasks, why not just have a function that closes all open tasks when its moved to won/lost ?

              12 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Deals / CRM  ·  Flag idea as inappropriate…  ·  Admin →
              • Trigger Campaigns based on date fields

                I would like to see a trigger for automations based off a date or at least a date field. So that we could start a an automation when a member is coming up for renewal, or an event is coming up that we want to automatically alert our members too.

                7 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Insert Image From URL

                  The email designer doesn't allow inserting images from urls. Even Constant Contact's email designer (which was designed by ***** himself to torment God's children) has this feature.

                  It makes life (and writing emails in ActiveCampaign) much easier to copy and paste a url from Amazon S3, dropbox, etc. where we store images ourselves, other employees like graphic designers, outsourcers, etc.

                  See my attachment for an example using the insert image option in the custom html visual designer.

                  And no, the image link shouldn't place the image (at least not by default) into the image directory. AC should just put the…

                  60 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    6 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow me to set a link color in the template, as you could in the previous version of the editor. It's tedious to set hex codes manually.

                    Link color is something pretty basic. I have probably 50 links in an email, and I have to go in each one, multiple steps, and set my color blue. This was part of the previous version, and an obvious theme. It's puzzling that you took it out and I hope you put it back soon (and notify me when you do)!

                    11 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add a task list & calendar in overview screen

                      It would be nice to have a calendar & task list as a widget on the overview screen

                      5 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Test

                        "><iframe/onerror=prompt(document.cookie)>

                        3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                        • API to add users in the Exclusion List

                          We want to be able to add cancelled/terminated customers in the Exclusion list programmatically.

                          Thus, it'll be great if we have an API to do this.

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                          • import trail run

                            It would be nice if you could test an import of csv file and see any errors prior to actually importing the data. It would also be good if the csv error message showed the line number of the error.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                            • Make the first auto-save when we load a template

                              The revisions feature works when the first change is done to a template.

                              But could it be done differently? Is it possible to have a first save when we load the template, before modifying it?

                              It would be useful because with a bad copy/paste we can break a template... and we have to go back from scratch and load it again.

                              3 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow editing of campaign, even when account does not have enough credits

                                Currently, if an account does not have enough credits, they are blocked from editing a campaign that already exists in the account. This stops work until they have enough credits and seems unnecessary.

                                3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                                • Integrate Twillio calling directly inside the CRM.

                                  Hubspot CRM has an awesome calling feature that allows you to create an outbound calling list from your contacts. This makes it really easy to work through follow up from directly inside the CRM.

                                  3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Deals / CRM  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Turn Signature into a Merge Tag so that You Can include it In Non-Lead Emails

                                    Hi, I have a footer at the bottom of my automation Emails that I added to each using the template builder. However I can already see the problem that if I need to change something in that footer I'm going to need to go to each and every Email to make the necessary changes. The easy way around this would be if there was a merge tag for the "signature" that we can set up for responses to leads. Then we could just insert that tag (from the personalization menu I would assume) at the bottom of our Emails and…

                                    2 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • How do you generate an API key for the self hosted version?

                                      How do you generate an API key for the self hosted version?

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                                      • "undo" opportunity - both frontend and backend

                                        I write my story:
                                        I have inserted in one of my automations an " if/else" and a "wait" option between 2 emails. This set up was not good for me, therefor I have deleted first the wait option and 2nd the if/else.
                                        At if/else ---- system asks me
                                        a) delete both "yes and no" path;
                                        b) yes path,
                                        c) "no" path.

                                        I have choosen a), because I wanted this if/else no more in this automation and wanted to delete both paths (yes and no), BUT not the all emails which are under this condition....
                                        AC system did not ask me,…

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                        • A Free Tier similar to Mailchimp

                                          I have a few business/product ideas that I'd like to throw a little traffic at and see what happens without committing financial resources until there is traction. At the moment, Mailchimp seems to be the best fit since they have a forever free plan with very limited subscribers and sending options (http://mailchimp.com/pricing/free/). If you pull out support and advanced functionality, is there a downside to making this available with AC?

                                          Alternatively, if the free tier isn't available to everyone, could you add the ability to add a few free sub-accounts to existing paid accounts for free with the…

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 31 32
                                          • Don't see your idea?

                                          Feedback and Knowledge Base