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  1. Allow pre-sheduling of resend existing campaign feature

    I like the idea of one-click re-use an existing campaign to send to users who have been sent it but who have not opened it. What I'd love to do is:

    a: pre-schedule a resend - say five days after send
    b: better still, set that up at the same time as scheduling the main campaign. See image

    17 votes
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    reviewed (1)  ·  3 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make it easier to run a date based countdown sequence (i.e. webinar or live event)

    Currently it is very kludgy to try to run a date based countdown automation, for example, counting down to a webinar or a live event. Especially if these events occur on a recurring basis, such as every month.
    It would be great if there was a way to put a contact into an automation and have them automatically jump to the appropriate place (date-wise) in the sequence.

    For example if there is a two week countdown automation leading up to a live event and they sign up three days before the event, the would automatically jump down to the three…

    29 votes
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    8 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add any number of contacts to any stage in an automation

    I want to add any number of contacts to any stage in an automation. E.g. the following procedure: Navigate to a specific stage in an automation. Perform a secondary (right) click onto the field in the automation and have the option to "Add Contacts". This is to open up the contacts list, etc.
    Alternative: Go to Contacts list. Mark contacts to be added, Edit selected, "Add to Automation Step" (as opposed to simply adding to the beginning of an automation.

    52 votes
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    reviewed (2)  ·  10 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add the ability to 'Wait Until' a date field value

    During an automation, add the ability to 'Wait Until' a date value stored in a custom field.

    Great for webinars and appointment bookings

    77 votes
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    reviewed (2)  ·  10 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
  5. create a "next" button to cycle through contacts

    As within the Deals function, it would be helpful to move from one contact to another as we perform edits, rather than backing out or opening a new tab every time we want to open a contact's profile. It would be especially helpful to do this in the sort order shown on the main Contacts page, given whatever filters and sorts we have used.

    5 votes
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    reviewed (2)  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Include dropdown for selection of tags

    User feedback:

    So how about a dropdown that shows up in every place we would apply a tag, and each tag can have a description attached to it. We could click a tag and apply it rather than leaving the system, looking at a spreadsheet, and copy/pasting or typing, with all the possibilities of introducing errors.

    15 votes
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    reviewed (1)  ·  1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow users to sort and move templates

    Default the templates screen to the user created templates.

    3 votes
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    reviewed (1)  ·  3 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to Group objects in Email Designer

    Right now if you want to have two objects alongside one another and match the height it gets hairy, and in many situations the sizes might break if fonts are displayed bigger or smaller etc.

    There should be a 'group objects' option like in Adobe illustrator and page layout tools.

    Clicking this option would then ask you to click on the other objects you wish to have in the group and then confirm.

    Doing this would tie these objects together, so in things like mobile optimization they'd still stay next to one another, not break to new lines, additionally things…

    22 votes
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    reviewed (2)  ·  6 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
  9. 11 votes
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    reviewed (2)  ·  3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. More options on how to determine split testing winner

    User request: Option to select a winner variation only with open rates (instead of open rates + click rates)

    3 votes
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    reviewed (1)  ·  2 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add the ability to change the defaults for how contacts are viewed

    I would like the default view of contacts to be 'Date Added'.

    The current default is to list them alphabetically by email address.

    I change the view to list them by 'Date Added', but it doesn't stick ... it always reverts back to listing alphabetically by email.

    This also ties in with a 2nd feature request — to have detailed reporting: how many people subscribed to a particular list on a day by day basis.

    Better yet, to have the ability to set custom parameters for tracking sign ups and other similar, useful data.

    Thanks,

    Matt

    11 votes
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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Create three standard Phone fields, and tie Mobile to SMS

    Idea from user:

    Provide at least 3 phone fields: Home, Work, Mobile. Then SMS is sent using the Mobile Phone field.

    8 votes
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    reviewed (2)  ·  4 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. 3 votes
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    reviewed (3)  ·  1 comment  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
  14. 6 votes
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    reviewed (1)  ·  2 comments  ·  Segmenting  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reorder Contact Info Fields

    Can we please reorder the basic Contact Information (as it shows in Contacts & Deals). It's extremely surprising that is seems "randomized" and there's no way to order the view of contact info. Manually reordering forms or list fields doesn't help.

    10 votes
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    started  ·  5 comments  ·  Deals / CRM  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Deal Owner in Gmail Extension

    It would be useful to be able to see who the Deal Owner is under Deals on the Gmail Extension.

    4 votes
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    reviewed (1)  ·  0 comments  ·  Chrome Extension  ·  Flag idea as inappropriate…  ·  Admin →
  17. Improve automation search/segment conditions copy

    Right now you can search/segment using:

    - "In automation"
    - "Not in automation"
    - "Completed automation"
    - "Did not complete automation"

    The first two create some confusion since they actually respectively mean:
    - "Has entered automation"
    - "Has not entered automation"

    5 votes
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    reviewed (1)  ·  2 comments  ·  Segmenting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add automated actions on link clicks to links created by the legacy email builder

    The new feature to add automated action on link clicks is great (http://www.activecampaign.com/blog/perform-automated-actions-on-link-clicks/) - but it only works for emails created by the new email builder.

    Lots of us use the old legacy builder. In fact, if you ask around you'll find it's a lot of "power users" and some of the biggest promoters and advocates of Active Campaign that actually use the legacy email builder.

    So it would be nice if we could use this feature too by having it added to links created by the legacy email builder.

    8 votes
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    noted  ·  10 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make the "subscribe via email" address nicer

    The randomly generated email address that you can use to subscribe to a list is unwieldy and not very practical.

    2 votes
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    reviewed (2)  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mark a contact as 'unbounced' when..

    If they bounced because their email address was typo'd and has now been corrected.

    from chat - https://my.livechatinc.com/archives/OA7V8QO4II

    3 votes
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    reviewed (2)  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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