Feedback & Ideas

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  1. Ability to specify tag/s when creating a link

    Believe it or not, ConfusionSoft has a killer feature a lot of ActiveCampaign users (like myself) would kill for when it comes to getting the right message… to the right person… at the right time.

    See the attached image from a client’s InfusionSoft account. When you create a link, IS allows you to specify one or more tags to be applied automatically when someone clicks the link.

    This would save a ton of time, be much easier and get the ball rolling on a lot of different automations that could be setup based on tags.

    48 votes
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      16 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
    • create an option to send a campaign to "people who received campaign x but did not click."

      This is exceptionally simple.

      After sending out a campaign, you may want to send a follow up campaign to anyone who did not click a link within the campaign.

      This would allow you to create a segment that ONLY included people who had received the first campaign, and not clicked.

      Anyone who had joined the list(s) since this first campaign would NOT be included.

      90 votes
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        4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
      • %LASTNAME% Token Bug

        Would be great if this huge bug was squashed. It has existed for 6+ months...

        The default text for the last name field does not work. If you change the default text for Last Name, it changes the default text for the First Name field.

        When you try and use %LASTNAME% in a url, if no last name is found, it literally puts %LASTNAME% and screws up your AC records, membership site, webinar program or anything that asks for last name. %FIRSTNAME%, %EMAIL%, etc work fine in urls.

        Please squash this bug!

        Cheers,
        Jason

        9 votes
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          2 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow user details passing through redirect url

          If you allow us to pass user name and email in the redirect url we can integrate with other apps (not in the list) through the thank you pages and confirmation pages.

          And add personalization to those pages.

          Thanks for listening

          19 votes
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            10 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
          • A new method in API to get the form by ID

            A new method in API to get the form by ID

            I have o treat the problem with If/else because the actual API only provides me a list of form.

            Best regards.

            Cesar Oliveira

            30 votes
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              0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
            • Sort contacts based on how long its been since they have opened an email or clicked a link.

              Have the ability to sort contacts based on how long its been since they have clicked or opened an email. Example: 30, 60, or 90 days.

              This option will help dramatically increase deliverability by weeding out inactive subscribers.

              It will also increase deliverability for ActiveCampaign as a whole if this is promoted to all users on the ActiveCampaign platform.

              The higher the engagement with your contacts the less emails that get sent to the Spam folder or Promotions folder with the email service providers. If you stop mailing inactive members (or mail them less) your deliverability will go up.

              57 votes
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                3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
              • Add the ability to make URLS within campaigns or automations expire and redirect

                I would like to be able to make a URL I've linked to within a campaign or automation expire and redirect after a set amount of time when I send special offers within evergreen launches.

                For example, if I set up an automation that sends an e-mail with a 30% discount coupon code valid for 48 hours after signup, I cannot manually make the URL redirect (because then people who sign up the next day would find the link within the e-mail pointing to a "Sorry page", I need AC to make it redirect to a "Sorry your coupon has…

                17 votes
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                  noted  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Remove A User Who Has Purchased

                  Once they checkout, they are removed from the current automation series and moved into a new one (i.e. customers automation series)...(or ascension to a more expensive product)

                  7 votes
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                    1 comment  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                  • 4 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • with slack

                      Hi. This is Younes.
                      integration with the ever growing Slack is already a must guys.
                      Mailchimp who has less functionalities in marketing automation and no CRM/Sales are alteady there.

                      why not you?

                      missing tons of opportunities both Activecampaign and its customers.

                      3 votes
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                        2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                      • Show list name under "# New Contacts" on dashboard

                        On the dashboard, show what list was subscribed to. This eliminates having to click through to see which list received a new contact. It's a minor tweak, but would definitely save time and add convenience.

                        4 votes
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                          0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to specify the next action a contact should take right from my website

                          Since contacts get tagged, your CRM already knows what stage the contact is within my funnel.

                          What if whenever the contact visits my site, ActiveCampaign is able to popup a message that explicitly gives them a link to click on to move to the next stage of my funnel or gives them another form to fill out so we can gather additional information from them/put them in a new list.

                          Basically you tool acts as a popup/message notifier actively moving contacts to the next stage of my funnel right from my website.

                          This way we are moving the needle and…

                          3 votes
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                            1 comment  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                          • 3 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • merge contacts

                              Now that the system has "Deals" 'merge contacts' is important.

                              I'd like to be able to merge contacts, choose which fields to overwrite, then see activity, event tracking, deals, etc merged in one place for the new single contact.

                              4 votes
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                                0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                              • Assign Deal Tasks to Someone Other Than the Owner

                                I want to assign a deal task to someone other than the user who owns the deal.

                                10 votes
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                                  2 comments  ·  Deals / CRM  ·  Flag idea as inappropriate…  ·  Admin →
                                • Plain Text Emails in Automation Sequences

                                  Drives me crazy to be able to send plain text only emails for single broadcasts and not emails in automation sequences. This is a basic feature even from complete **** esps.

                                  Thanks. Love AC

                                  16 votes
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                                    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 2 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 4 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Duplicate Forms...

                                        God it would be nice to be able to duplicate forms and not have to build each one from the ground up.

                                        28 votes
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                                          4 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Integrate with Bloom, the Elegant Themes new email plugin

                                          They have powerful WordPress themes, and already integrate this tool with 14 major email marketing platforms.

                                          1 vote
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                                            1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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