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  1. Allow the reseller API key to work for the accounts owned by that reseller

    It's difficult to manage client accounts that we own, especially through 3rd-partly applications. The API doesn't even allow us to easily call API keys for certain accounts. The simplest solution would to just allow the reseller's API key to work for all accounts owned by that reseller.

    21 votes
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      1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow us to add contacts, even if we don't have an email address for them.

      I was hoping to have ActiveCampaign be a one-stop-shop for our CRM and email marketing needs. Unfortunately, I just found out I can't import contacts unless I have an email address for them. This is a total bummer, and we would need to keep track of all of our customers, whether we have their email or not. Is there a workaround or can you guys fix this? Thanks!

      13 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Share image folders across users

        Allow image folders in the email designer to be shared across your user accounts.

        4 votes
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          1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
        • Paragraph and Line Spacing Control in Campaign Editor

          It's really important to be able to alter the line space and paragraph space (before and after paragraphs).

          Right now, since that's not possible, there's no point in allowing the font size to change since anything larger than the current 12 point/pixel creates such terrible line spacing that you would just never use it. And since 12 point is too small, I can't use the editor. I would just have to use custom CSS for all work in Campaign Monitor. (Is that allowed? Not sure, will have to check. Obviously if not, then it's a showstopper.)

          This control would allow…

          3 votes
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            1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
          • Thank You and Confirmation Pages Per Form Rather Than List

            Currently thank you pages and confirmation pages are linked to a list

            This means if I want to have different thank you pages (like for a ebook vs an enquiry) I need to use different lists.

            I would rather use tags on one list, so the fix this and bring in line with other tools.

            You could set these settings form itself.

            84 votes
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              5 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Task reminders to be sent by email to users.

              Please can we add task reminders to be sent by email to users.

              5 votes
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                0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
              • Really need tasks within deals to allow 30 minute increments

                Right now, the tasks settings within deals is extremely limiting by only allowing tasks to be set on an hourly basis. The bulk of my appointments and tasks are at 10:30 or 1:30 or even 1:45 for example. But right now, none of those are options. I can only set tasks on the hour, which makes the feature very frustrating to work with as a CRM function.

                5 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Better customization of subscription forms

                  Right now your subscription form design is terribly limited unless we know css/html

                  Even basic design elements should be present as ALL of you competition has this.

                  7 votes
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                    2 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add a CATEGORY to TAGS

                    I'd love to see the ability to have categories for tags to make management and sorting even easier.

                    Example:

                    Category:
                    Customer Tags
                    --Bought Product X
                    --Bought Product Y

                    Prospect Tags
                    --Watched Webinar X

                    6 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • show the name of accounts that have been signed up with the affiliate link

                      I can see amount and date, but it would be really useful to also see what account name had signed up as well - to show who's contributing that revenue (would also allow me to follow up with clients who have stopped using active campaign)

                      3 votes
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                        1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • A better dashboard

                        Why don't you guys create a dashboard like the report dashboard? I mean now with all those widgets you have a scattered view of how how things are goind.

                        It would be much useful to consolidate data like for example contacts and engagement in a single trend line (like google analytics) that shows number of contacts and engagement over time.

                        The same would be for campaigns, now the widget only shows the name of the campaign ad that's pretty much it. If i want to see some details about the campaign i need to go to the report section.

                        You…

                        1 vote
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add the the ability to automate the name of a deal with a personalization tag

                          I have an automation that automatically adds a deal when I send the welcome email. I want to automate the deal title with a personalization tag for the first and last name as the deal title, or whatever other personalization comes to mind :)

                          1 vote
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                            0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                          • Let resellers delete clients accounts

                            It seems crazy to me that there's no way to delete client accounts in the reseller panel. Please add this.

                            3 votes
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                              0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                            • Attach PDF's or the documents to contact...

                              It would be really helpful if we can upload pdf's or other documents to a contact. These could include worksheets, planners, invoices, contracts, etc... Please consider this.

                              4 votes
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                                2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                              • 2-step forms to collect subscriber info

                                Allow to collect just their email on step1, add them to the list, and then collect more info (name, phone, mailing addy) as step2 without asking for the email address again.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make a button online, simple color and text with a link.

                                  Make a button online, simple color and text with a link. Now you have to make a button in photoshop and upload it.
                                  It would be easier online...

                                  1 vote
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                                    1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                                  • You really should list all your "optional fees" on you website

                                    You really should list all your "optional fees" on your website so potential customers can accurately determine their costs BEFORE they have to pay for a plan.

                                    I just spent way too long in a chat box trying to find out the information. Gotta say I'm pissed.

                                    1 vote
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                                      0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Sort contacts based on Data Added and not email

                                      Sorting contact based on email is useless. It makes sense to sort contacts based on Data Added by default.

                                      3 votes
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow the creation of a segment with the condition "only contains tag X"

                                          Allow the creation of a segment with the condition "only contains tag X"

                                          3 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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