Feedback & Ideas

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  1. Ability to specify tag/s when creating a link

    Believe it or not, ConfusionSoft has a killer feature a lot of ActiveCampaign users (like myself) would kill for when it comes to getting the right message… to the right person… at the right time.

    See the attached image from a client’s InfusionSoft account. When you create a link, IS allows you to specify one or more tags to be applied automatically when someone clicks the link.

    This would save a ton of time, be much easier and get the ball rolling on a lot of different automations that could be setup based on tags.

    74 votes
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      17 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
    • Insert Image From URL

      The email designer doesn't allow inserting images from urls. Even Constant Contact's email designer (which was designed by ***** himself to torment God's children) has this feature.

      It makes life (and writing emails in ActiveCampaign) much easier to copy and paste a url from Amazon S3, dropbox, etc. where we store images ourselves, other employees like graphic designers, outsourcers, etc.

      See my attachment for an example using the insert image option in the custom html visual designer.

      And no, the image link shouldn't place the image (at least not by default) into the image directory. AC should just put the…

      26 votes
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        2 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
      • FILTER OUT OWN IP When someone replies to an AC email and you then read that reply, AC tracks YOUR opening of that email and updates the sub

        FILTER OUT OWN IP
        When someone replies to an AC email and you then read that reply, AC tracks YOUR opening of that email and updates the subscriber's location to yours as well, as that is the last place the email was viewed from.

        What if we could add our own IP range(s) somewhere so they are filtered out from actions like this?

        16 votes
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          1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
        • create an option to send a campaign to "people who received campaign x but did not click."

          This is exceptionally simple.

          After sending out a campaign, you may want to send a follow up campaign to anyone who did not click a link within the campaign.

          This would allow you to create a segment that ONLY included people who had received the first campaign, and not clicked.

          Anyone who had joined the list(s) since this first campaign would NOT be included.

          110 votes
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            5 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
          • merge contacts

            Now that the system has "Deals" 'merge contacts' is important.

            I'd like to be able to merge contacts, choose which fields to overwrite, then see activity, event tracking, deals, etc merged in one place for the new single contact.

            17 votes
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              2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
            • WebinarJam

              ActiveCampaign is a great tool but until it integrates with WJ I will not be in a position to make a purchase.

              If you are serious about integrating with online marketing then you will integrate ActiveCampaign with WebinarJam. WJ has a number of features that are not offered by other webinar tools.

              To date the WJ software integrates with Aweber, iContact, GetResponse - so why not ActiveCampaign?

              5 votes
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                2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
              • %LASTNAME% Token Bug

                Would be great if this huge bug was squashed. It has existed for 6+ months...

                The default text for the last name field does not work. If you change the default text for Last Name, it changes the default text for the First Name field.

                When you try and use %LASTNAME% in a url, if no last name is found, it literally puts %LASTNAME% and screws up your AC records, membership site, webinar program or anything that asks for last name. %FIRSTNAME%, %EMAIL%, etc work fine in urls.

                Please squash this bug!

                Cheers,
                Jason

                11 votes
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                  2 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                • The "Solo" plan: a "bridge" away from AWeber... at a lateral price point. ($19.00)

                  The "Solo" plan:
                  an inviting "bridge" away from AWeber... at a lateral price point.

                  Greetings!

                  Would you consider offering a modified "Plus" level plan that -

                  - only allows 500 contacts (not 1000)
                  - only allows admin access by 1 "user" (not 3)
                  - only provides 6 free Zapier connections (not 15)
                  - costs $19.00/month w/6 month min. ($114.00) billing cycle.
                  - user can pay additionally for more contacts, as needed, as usual.
                  - user can move to "Plus" plan immediately, if desired.
                  - possibly call this modified "Plus" plan the "Solo" plan, due to only 1 "user"

                  I'm finally…

                  1 vote
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow user details passing through redirect url

                    If you allow us to pass user name and email in the redirect url we can integrate with other apps (not in the list) through the thank you pages and confirmation pages.

                    And add personalization to those pages.

                    Thanks for listening

                    29 votes
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                      11 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Sort contacts based on how long its been since they have opened an email or clicked a link.

                        Have the ability to sort contacts based on how long its been since they have clicked or opened an email. Example: 30, 60, or 90 days.

                        This option will help dramatically increase deliverability by weeding out inactive subscribers.

                        It will also increase deliverability for ActiveCampaign as a whole if this is promoted to all users on the ActiveCampaign platform.

                        The higher the engagement with your contacts the less emails that get sent to the Spam folder or Promotions folder with the email service providers. If you stop mailing inactive members (or mail them less) your deliverability will go up.

                        66 votes
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                          3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                        • A new method in API to get the form by ID

                          A new method in API to get the form by ID

                          I have o treat the problem with If/else because the actual API only provides me a list of form.

                          Best regards.

                          Cesar Oliveira

                          30 votes
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                            0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make forms mobile responsive

                            Currently, the forms are not responsive. That renders them pretty useless for mobile traffic.

                            Please add responsive css into the form designs.

                            15 votes
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                              0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add the ability to make URLS within campaigns or automations expire and redirect

                              I would like to be able to make a URL I've linked to within a campaign or automation expire and redirect after a set amount of time when I send special offers within evergreen launches.

                              For example, if I set up an automation that sends an e-mail with a 30% discount coupon code valid for 48 hours after signup, I cannot manually make the URL redirect (because then people who sign up the next day would find the link within the e-mail pointing to a "Sorry page", I need AC to make it redirect to a "Sorry your coupon has…

                              16 votes
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                                noted  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Remove A User Who Has Purchased

                                Once they checkout, they are removed from the current automation series and moved into a new one (i.e. customers automation series)...(or ascension to a more expensive product)

                                8 votes
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                                  1 comment  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Tagging based on time it took to complete action...

                                    It would be extrememly helpful to know precisely when a contact completed a certain action (like clicking a link). This should be pretty easy through a tagging sequence. Infusion Soft allows this type of tagging through their "Action Sequences". For example: I set a conditional wait operation in my automation that is set for 14 days. If the contact clicks a link within 14 days, they proceed through the automation. If I had the ability to place a tag that indicated date/time they clicked link, or hours since email sent that they clicked the link, these metrics would be incredibly…

                                    1 vote
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                                      0 comments  ·  Deals / CRM  ·  Flag idea as inappropriate…  ·  Admin →
                                    • New Email DESIGNER: save the last used color

                                      Save the last used color like in getresponse email designer...

                                      5 votes
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                                        0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Integrate VOIP (SIP) Dialing and tracking i.e. Ring Central

                                        Hi

                                        I'd love to be able to dial out and record those calls as activities automtically from the contact screen or deals screen.

                                        Solutions like close.io have this as they are more 'sales' featured and https://www.agilecrm.com/voip-integration have it as a 'widget' that uses the basic SIP settings.

                                        Some of the standard VOIP companies like Ringcentral should be pretty easy to integrate with....

                                        3 votes
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                                          0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add Integration API for Amazon Fulfilled By Amazon (FBA) in Amazon Seller Central

                                          Integrate with Amazon Seller Central so you can automatically add sales transaction data and the Amazon encrypted email address so follow up emails and email blasts can be sent

                                          1 vote
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                                            0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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