Feedback & Ideas

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  1. Thank You and Confirmation Pages Per Form Rather Than List

    Currently thank you pages and confirmation pages are linked to a list

    This means if I want to have different thank you pages (like for a ebook vs an enquiry) I need to use different lists.

    I would rather use tags on one list, so the fix this and bring in line with other tools.

    You could set these settings form itself.

    61 votes
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      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • The new scoring option is great - but...

      The new scoring option is great - but you really need to be able to start an automation when a contact reaches a certain score.

      5 votes
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        1 comment  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
      • REALLY need for Resellers to have the ability to update all their customers accounts

        Right now I have nearly 100 reseller accounts/customers, and I have to manually update their accounts one at a time if I wish to add prewritten content. This is a huge money and time drain. Really hope Active Campaign offers something soon to remedy this. Would be great!

        12 votes
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          0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
        • Add a CATEGORY to TAGS

          I'd love to see the ability to have categories for tags to make management and sorting even easier.

          Example:

          Category:
          Customer Tags
          --Bought Product X
          --Bought Product Y

          Prospect Tags
          --Watched Webinar X

          3 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow us to add contacts, even if we don't have an email address for them.

            I was hoping to have ActiveCampaign be a one-stop-shop for our CRM and email marketing needs. Unfortunately, I just found out I can't import contacts unless I have an email address for them. This is a total bummer, and we would need to keep track of all of our customers, whether we have their email or not. Is there a workaround or can you guys fix this? Thanks!

            1 vote
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Last Open Date / Last Click Date

              Currently, in search contacts or segments, i can select contacts who opened a specific campaign or any campaign. it would be nice to be able to select contacts who opened any campaign within a date range.

              for example, add "Last Open Date" property to the Actions menu, and let us do stuff like:

              "Last Open Date is greater than July 1 2014"
              "Last Open Date is greater than a year ago (dynamic)"
              "Last Open Date is less than July 1 2014"

              Same goes to "Last Click Date".

              This would help manage general engagement.

              4 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Control of Contact Layout...

                Please provide the ability to arrange user-defined fields within a contact. Giving the end-user control of how the layout appears is important. I see that you've given us the ability to arrange our dashboards... This should be the case for a contact.

                1 vote
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                  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                • Make a button online, simple color and text with a link.

                  Make a button online, simple color and text with a link. Now you have to make a button in photoshop and upload it.
                  It would be easier online...

                  1 vote
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                    1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                  • Better customization of subscription forms

                    Right now your subscription form design is terribly limited unless we know css/html

                    Even basic design elements should be present as ALL of you competition has this.

                    4 votes
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                      1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                    • Bring back form_add API

                      We have just noticed that form_add API is no longer available in latest version (5.4) of On-Site edition. It is very much needed API. Please bring form_add (form_edit, form_delete, etc) and its related APIs back ASAP.

                      9 votes
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                        1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Detect when someone has already opted into a list and do something about it

                          It would be great for me if there was a way to detect when someone that already is on a list try to opt in again and do something with him.

                          Why? I have different opt ins around my web, and I used them to give something in return. Let's say that I have 5 opt in forms in 5 different pages and in every page I give something different in return for a sign up.

                          Then the same guy visits those 5 pages and sign up with the same email to get what I offer in exchange of this…

                          1 vote
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                            0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                          • Attach PDF's or the documents to contact...

                            It would be really helpful if we can upload pdf's or other documents to a contact. These could include worksheets, planners, invoices, contracts, etc... Please consider this.

                            1 vote
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                              0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                            • Segment Count

                              Currently, the only option to know how many contacts are in a specific segment is to "View Contacts". This takes up to 5 minutes. way too long.
                              Usually, i don't need to actually see all the contacts, rather only know how many of them apply to this segment.

                              You should use SQL COUNT in order to quickly just return that number, and offer a "re-count" button to refresh.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Enable sorting for (contact) custom fields

                                It would be nice to be able to sort my contacts by my custom fields.

                                3 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Integration with Megaphone App and Kajabi/Kajabi Next

                                  Can you guys please integrate with Kajabi, Kajabi Next, and Megaphone App? These are very popular services and are what I use in my busines

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • CRM: canned email text snippets

                                    When you send direct mails (for examples when you call a customer and want to send some infos or answer questions) you could have some ready prepared text snippets to build your email quickly. Also you could have your signiture in such a canned text snippets box.

                                    8 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Have a back button when viewing details (e.g. contacts, automations, etc.) to take you back to the same point in the list you came from

                                      Currently if I'm looking at the list of contacts or campaigns or automations and I click in to one of the items in the list, there's no way of getting back to the page in the list I was on before I clicked - I have to start at page 1 again.

                                      This causes quite a lot of wasted time. if I'm in the contact list for example on page 12 then I click to look at a contact I can't get back to page 12. Either hitting the contacts menu or the back button takes me to page 1.…

                                      3 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Create a Mobile app for the crm portion

                                        It is key to have mobile app for the crm portion

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add our own image as boutton in your forms

                                          It would be great if we could add our own jpg images as boutton in your forms for those using HTML code

                                          1 vote
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                                            0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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