Feedback & Ideas

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  1. The new scoring option is great - but...

    The new scoring option is great - but you really need to be able to start an automation when a contact reaches a certain score.

    10 votes
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      1 comment  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
    • Thank You and Confirmation Pages Per Form Rather Than List

      Currently thank you pages and confirmation pages are linked to a list

      This means if I want to have different thank you pages (like for a ebook vs an enquiry) I need to use different lists.

      I would rather use tags on one list, so the fix this and bring in line with other tools.

      You could set these settings form itself.

      66 votes
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        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a CATEGORY to TAGS

        I'd love to see the ability to have categories for tags to make management and sorting even easier.

        Example:

        Category:
        Customer Tags
        --Bought Product X
        --Bought Product Y

        Prospect Tags
        --Watched Webinar X

        6 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow us to add contacts, even if we don't have an email address for them.

          I was hoping to have ActiveCampaign be a one-stop-shop for our CRM and email marketing needs. Unfortunately, I just found out I can't import contacts unless I have an email address for them. This is a total bummer, and we would need to keep track of all of our customers, whether we have their email or not. Is there a workaround or can you guys fix this? Thanks!

          4 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Last Open Date / Last Click Date

            Currently, in search contacts or segments, i can select contacts who opened a specific campaign or any campaign. it would be nice to be able to select contacts who opened any campaign within a date range.

            for example, add "Last Open Date" property to the Actions menu, and let us do stuff like:

            "Last Open Date is greater than July 1 2014"
            "Last Open Date is greater than a year ago (dynamic)"
            "Last Open Date is less than July 1 2014"

            Same goes to "Last Click Date".

            This would help manage general engagement.

            5 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • REALLY need for Resellers to have the ability to update all their customers accounts

              Right now I have nearly 100 reseller accounts/customers, and I have to manually update their accounts one at a time if I wish to add prewritten content. This is a huge money and time drain. Really hope Active Campaign offers something soon to remedy this. Would be great!

              12 votes
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                0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
              • Detect when someone has already opted into a list and do something about it

                It would be great for me if there was a way to detect when someone that already is on a list try to opt in again and do something with him.

                Why? I have different opt ins around my web, and I used them to give something in return. Let's say that I have 5 opt in forms in 5 different pages and in every page I give something different in return for a sign up.

                Then the same guy visits those 5 pages and sign up with the same email to get what I offer in exchange of this…

                4 votes
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                  0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                • Control of Contact Layout...

                  Please provide the ability to arrange user-defined fields within a contact. Giving the end-user control of how the layout appears is important. I see that you've given us the ability to arrange our dashboards... This should be the case for a contact.

                  1 vote
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                    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make a button online, simple color and text with a link.

                    Make a button online, simple color and text with a link. Now you have to make a button in photoshop and upload it.
                    It would be easier online...

                    1 vote
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                      1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                    • Integration with Megaphone App and Kajabi/Kajabi Next

                      Can you guys please integrate with Kajabi, Kajabi Next, and Megaphone App? These are very popular services and are what I use in my busines

                      4 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Better customization of subscription forms

                        Right now your subscription form design is terribly limited unless we know css/html

                        Even basic design elements should be present as ALL of you competition has this.

                        4 votes
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                          1 comment  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                        • Bring back form_add API

                          We have just noticed that form_add API is no longer available in latest version (5.4) of On-Site edition. It is very much needed API. Please bring form_add (form_edit, form_delete, etc) and its related APIs back ASAP.

                          9 votes
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                            1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow a branched if/else series to be rejoined.

                            Ok, so let's say I want to send an email to an automation (onboarding?), inviting people to sign up to another automation. The only way to check if they're in the other automation is an if/else. Now, that's fine, and if the person isn't in that other automation B, send them an email. Problem is, inside Onboarding automation I have now have two branched set of subs, and if I want to onboard them and offer them Automation series C, I need to send both branches the same email.

                            Fine, but what if this is 8 layers deep? You have…

                            3 votes
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                              0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                            • show the name of accounts that have been signed up with the affiliate link

                              I can see amount and date, but it would be really useful to also see what account name had signed up as well - to show who's contributing that revenue (would also allow me to follow up with clients who have stopped using active campaign)

                              1 vote
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                                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Form has its own redirect confirmation page

                                Would be a great improvement if each form had its own redirect confirmation page.

                                1 vote
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                                  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                • Limit Deal/CRM

                                  Have admin controls so you can limit certain users to only their deals or not even deals at all.

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow a Zap to fire when a Tag is added

                                    Right now there is no explicit way to connect another app based upon when a tag is added to a contact.

                                    Tags are powerful ways to segment and do automations, but the inability to tie this to other apps limits the usefulness.

                                    3 votes
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                                      0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Contacts - Ability to filter by List & Segment

                                      Would be great to be able to filter contacts by List & Segment. You currently need to go to Lists>View Segments and then View Contacts which takes you back to the Contact Page... Seems a bit long winded and confusing to me....

                                      3 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • wait 2 days or until a link was clicked

                                          Hi,
                                          I have an idea about an automation series.
                                          After I sent an email I want to wait
                                          - until the contact has clicked a link inside the email or
                                          - a specific amount of time. Let’s say 2 days.
                                          then perform an action.

                                          I have a 9 part email series and for every email i need to check the same thing...automating this with tags for each action is v difficult.

                                          3 votes
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                                            0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
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