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  1. Zapier "actions" to add/delete/suspend reseller accounts

    ActiveCampaign already works with Zapier, which is awesome. This integration should be extended to actions to manage reseller accounts.

    For example, we should be able to add/suspend/delete accounts under our reseller account with Zapier actions.

    38 votes
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      0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    • Date Based delays for SMS messages -

      Using SMS for "appointment reminders" is super useful.
      But currently, you cannot schedule an SMS based on a date in the contact record (ie. "appointment date").
      Would be REALLY useful!

      3 votes
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        4 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
      • Tag managment and auto-fill

        Right now there is no auto-fill of current tags when creating tags. So if you misspell a tag it will cause issues in your sequences.

        Also...there is no way to manage all your tags (at least to my knowledge) to enable us to change tag names or create tags in one central place.

        39 votes
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          8 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
        • Integration with MemberMouse

          MemberMouse is the most powerful and versatile membership plugin in the market right now. I have been doing weeks of research on all Wordpress membership plugins, and it is clear that this one is the winner.

          A full integration between Active Campaign and MemberMouse would mean customers buy products using MemberMouse's forms, and they get moved to a follow up sequence for that product in Active Campaign. This would be sweet!

          4 votes
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            2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
          • Drag and Drop

            Make Series Editor be Drag and Drop

            This would be more intuitive to allow moving steps around in a series and not have to recreate a step and place it in different spots.

            3 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 'Add Deal' button on deal search results page

              so once you search your deals you get a results page with either a bunch of possibles or a message saying no deals match.

              At this point if there is no existing deal or at least not the one I was looking for I do want to add a new one...

              ...but the 'add deal' button top right seems to have disappeared?! I have to hit the deals tab to go back to the overview page and only THEN I can add deal?!

              Just makes sense to still have the add deal button top right on the result page so…

              3 votes
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                1 comment  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
              • Add open/click tracking on emails sent to individual deals

                The CRM is fantastic, the one thing missing is tracking for the emails that we individually send through there. We can track results on automations and campaigns but its the individual emails that we would like to track too.

                The quick fix is we are adding .btag.it to the end of the email so that we can send it via bananatag.com, but it then doesnt track emails coming back to our server.

                Other than that, brilliant feature!

                6 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Reporting of Key Performance Indicators (new subscriptions, etc)

                  Give us the ability to see in a report:
                  Number of new subscriptions both aggregate for the entire account and by list (with ability to filter by day, month, custom range)
                  Top performing forms (so we can see which forms are bringing the most subscribers)
                  Reporting based on a custom field (for instance, if I make a custom field for lead source, it would be awesome to see a graph or chart of the info in that custom field).

                  3 votes
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Creat the ability to export an automated series

                    The ability to export / import automation sequence. This would be great for resellers. It would allows them to import proven series' without having to create them fro scratch for every customer.

                    6 votes
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                      0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                    • Pause series trigger

                      I'd love to have the ability to add a trigger as "Pause Series" and then later "Resume Series" to my automation workflow.

                      I want this because say I have a 20 long emails series with multiples links to different offers. When someone clicks a certain link to an offer, it triggers and starts a new series promoting a certain product. Say 3-5 emails.

                      BUT, if the person does not buy, I'd like him to be back to my big series from where he left off. So I can continue sending him value emails with links to offers that might trigger…

                      3 votes
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                        0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                      • Thank You and Confirmation Pages Per Form Rather Than List

                        Currently thank you pages and confirmation pages are linked to a list

                        This means if I want to have different thank you pages (like for a ebook vs an enquiry) I need to use different lists.

                        I would rather use tags on one list, so the fix this and bring in line with other tools.

                        You could set these settings form itself.

                        4 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Opt-In Confirmations Don't Send If Already Double Opted In

                          Currently Opt-In Confirmations will be sent to people even if they are already double opted in.

                          this is not user friendly and is a limitation AC has over all other competitors.

                          If the user is already Double Opted in, it should know and send them straight through to the thank you page.

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Field for deal source

                            Provide a field on the "New Deal" screen for source. This is really important for people using the CRM part of the tool.

                            4 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • do NOT have "Subscriber" as a default for first-name fields

                              Every other service I’ve used just leaves the first-name blank if there’s no data in the field to populate it. So I assumed it was the same and I didn’t see anywhere that it suggested otherwise... Then I sent out a whole bunch of emails to my list and found out that all of my subscribers that didn't have a first name listed got an email that started with "Hi Subscriber" :( ... So I would recommend (for noobs like me!) that the default is blank to avoid this sort of screw-up for future users.

                              1 vote
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Zapier ability to add a note during the "Add Deal" action

                                I am attempting to make it where emails sent to the zapier "Email" trigger will create a deal in ActiveCampaign. The issue I am having is that there is no where to store the body of the message. If there was a way to add a note while adding the deal then that would resolve my issue.

                                6 votes
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                                  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                • Our customers are complaining about the lack of email signature on CRM

                                  Our customers are complaining about the lack of email signature on CRM

                                  3 votes
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                                    0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                                  • OptinLinks Integration

                                    I use http://www.optinlinks.com/ I know you guys have an API key and are not sure why they don't integrate with you. They do with a lot of other providers including MailChimp.

                                    It would be very helpful if this could happen.

                                    1 vote
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                                      2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                    • More Series Start Triggers

                                      I'd like to see more triggers for a series to start, this would bring Active Campaign in line with other tools out there.

                                      Some particular triggers that would be really powerful

                                      - Series Starts - When a contact starts a particular Series we can trigger another series potentially automatically
                                      - Series Ends - When a contact Ends a particular Series we can trigger another series to start automatically
                                      - Series Paused - When a series gets paused the contact can be put on another series to trigger something like tags to happen
                                      - Series Unpaused - when series gets UnPaused…

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow emails to skip Weekends

                                        When creating automations for email would like to be able to set the days of the week that the email can be sent on. I.E. i know some other software choices gives the user the option to select the days that the email should go out on (and therefore the days the email cannot go out on). i.e. Monday-Friday

                                        1 vote
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                                          0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I've become using the new active CRM yet the most basic and critical feature of having a calendar and appointment scheduler is missing.

                                          I've become using the new active CRM yet the most basic and critical feature of having a calendar and appointment scheduler is missing. Tons of our white label clients ask for this feature. Active campaign not having this is a deal breaker for us.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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