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  1. create an option to send a campaign to "people who received campaign x but did not click."

    This is exceptionally simple.

    After sending out a campaign, you may want to send a follow up campaign to anyone who did not click a link within the campaign.

    This would allow you to create a segment that ONLY included people who had received the first campaign, and not clicked.

    Anyone who had joined the list(s) since this first campaign would NOT be included.

    45 votes
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      2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    • Sort contacts based on how long its been since they have opened an email or clicked a link.

      Have the ability to sort contacts based on how long its been since they have clicked or opened an email. Example: 30, 60, or 90 days.

      This option will help dramatically increase deliverability by weeding out inactive subscribers.

      It will also increase deliverability for ActiveCampaign as a whole if this is promoted to all users on the ActiveCampaign platform.

      The higher the engagement with your contacts the less emails that get sent to the Spam folder or Promotions folder with the email service providers. If you stop mailing inactive members (or mail them less) your deliverability will go up.

      18 votes
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        0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
      • In the Tag Manager show which automations use that tag

        When viewing the Tags in the new Tag Manger, it would be nice if you could click on the tag and see which Autoamted series currently use that tag.

        26 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 13 votes
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            0 comments  ·  Deals / CRM  ·  Flag idea as inappropriate…  ·  Admin →
          • New Rainmaker Platform

            New Rainmaker platform is a very good alternative (in many ways better) to HubSpot. Pairing it with ActiveCampaign would take both in a direction to carve out significant marketplace. And make me happy.

            7 votes
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              2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
            • When sending SMS messages in Australia, show the originating number as an Australian one, instead of the US number

              Although I am loving the ability to include sending out SMS messages as part of our marketing, it doesn't look great when here in Australia, they appear to be coming from another country.

              3 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • add API support for creating campaign folders

                As a reseller setting up default campaigns and templates for our sub-accounts, it would be extremely helpful to be able to categorize campaigns right out of the box for presentation purposes and a better user experience.

                4 votes
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                  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                • enhance your API to accept JSON requests

                  While I appreciate being to parse the API's JSON output, it would be nice to construct a JSON post body to send out instead of having to format every key value pair that gets sent.

                  4 votes
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                    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ability to rename Automation Emails

                    On the automation set up page there are titles for emails (these are different than the email subjects). How do I change those. I have one called 2nd email, which is kind of useless :)

                    We really need to be able to change those. Please! :)

                    2 votes
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                      0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                    • The ability to schedule an email to go to the same people on the same day / time each week

                      This could either be a function of an automation or just an enhanced schedule function for campaign sending. This is basic newsletter functionality.

                      4 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • It would be great if we could have multiple confirmation/thankyou pages for each list.

                        It would be great if we could have multiple confirmation/thankyou pages for each list. This sort of thing is readily available in most other services including AWEBER and would be a great feature to include with ActiveCampaign as this would make split testing much easier.

                        12 votes
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                          2 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to edit email in automation

                          Now I have to delete the meal and create new if I'd like to change it.

                          4 votes
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                            1 comment  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                          • bulk image

                            Bulk image upload

                            It would be nice if there was a separate image manager, where folders can be easily created and pictures moved around, maybe even integration with Dropbox. Would be nice if images can be bulk uploaded

                            2 votes
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                              0 comments  ·  Email Designer  ·  Flag idea as inappropriate…  ·  Admin →
                            • Triggering how "hot" a contact is

                              Having started a campaign it is possible to have a look on the site "Campaign Reports" how many times someone has clicked on a link in a mail. This is a very nice indicator for how hot a contact is for the topic.

                              Unfortunately it is not possible to use this kind of information for further personalization of mail-automations.

                              If someone has clicked for example 5 times on a link, I would like to send him further and more direct information as if he had only clicked 1 time.

                              I hope this is a feature that is easy to integrate.

                              1 vote
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                                1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Restrict use of the term "Unsubscribed" to contact initiated unsubscribes ONLY

                                Hi, I was exporting my contacts for analysis and got a shock when I had a whole list with the status "unsubscribed". I thought I sent a really nasty email and all of my subscribers jumped off my lists.

                                I dug through for quite a while, and realized that the "unsubscribed" status was there because I have an automation which "unsubscribed" from one list and "subscribed" them to another list.

                                I think this confuses the reporting...especially on the "Recent Activity" portion of the Overview dashboard. I see a couple of Unsubscribes here and there, and I can verify if they…

                                5 votes
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow Automations to NOT require anything to start them

                                  Currently automations can add users to another automation... very useful.

                                  However, new automations require SOMETHING to the trigger area.

                                  I'd like to make AUTOMATIONS that will only ever get triggered by another automation but currently it seems like I have to add something else to make it work.

                                  4 votes
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                                    0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                  • User interface issue on Campaign Builder (templates page)

                                    On the campaign builder page, where you are choosing your template. Can you put a 'Save' button on the top of the page please?

                                    Currently, if you want to save an email / campaign at this step (like when building and automation first and then going back to flesh out the emails later) you have to scroll to the bottom of the page. Then when you are just about to click save, the infinite scroll feature kicks in and moves the button down further, so you have to scroll again, then when you are about to click save the infinite…

                                    1 vote
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add more choices to your "If/Else" workflow action when using the "Tag" option of "Contact Details". Currently

                                      Add more choices to your "If/Else" workflow action when using the "Tag" option of "Contact Details". Currently the only two options are "Exists" or "Does Not Exist". It would be helpful if you could add "begins with" or a "contains" variable.

                                      1 vote
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                                        0 comments  ·  Automations  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add the ability to customize the layout of the Contact view.

                                        We need a lot more space for the Personal Data as we have many custom fields. Having a contact's custom fields easily available is important to us.

                                        1 vote
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                                          0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Calendly Integration

                                          It would be great if you guys could have some integration Calendly (appointment scheduling SaaS app). So that once someone books an appointment they are adding to a Pipeline Stage in AC.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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