Gary
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5 votes
Gary
shared this idea and gave it 3 votes
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5 votes
Gary
commented
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see my post on improving the user interface
Gary
gave this 2 votes
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9 votes
Gary
commented
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We wanted to do this and we eventualy found a solution, but it was very cumbersome. We had to hand-code a segment of our membership module to access the ActiveCampaign API.
Gary
gave this 3 votes
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15 votes
Gary
commented
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see my other post about timezones
Gary
gave this 3 votes
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5 votes
Gary
gave this 3 votes
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15 votes
Gary
commented
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go even further and have an option to pool more than one list and several campaigns together to analyze how the campaigns are doing - particularly some kind of diagnostic feature that could help improve future campaigns.
Gary
gave this 3 votes
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41 votes
Gary
commented
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yes, very useful - it might not always be a date, perhaps number of sends sent to each subscriber, or number of days from the date of the first email sent to a particular subscriber. maybe even data-driven (in a subscriber field: date-to-end, or days-to-end).
Gary
gave this 2 votes
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60 votes
Gary
gave this 3 votes
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Gary
commented
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Absolutely! It would be great to be able to group or categorize messages also, anything that helps to organize the 100's of messages that are created - often very similar - for different campaigns.
I invite subscribers to my workshops and the message is almost identical in each case, except I alter the list of upcoming workshops or simply change the date in an existing email.
I also have a sequence of emails in a set: first notification, second notification, final reminder that gets sent out two months before the workshop, one month before and two weeks before the workshop.
It would be useful to treat these and be able to view them as a single set (see my posting on "Newsletter Campaigns").
I sometimes spend 10 minutes hunting through each (same name) message to find the one that's appropriate for the next campaign.
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90 votesdeclined ·
AdminJason F. VandeBoom
(Founder & CEO, ActiveCampaign)
responded
I am going to close this and request that any additional reports are added as individual feedback requests. I think we could all vote for “more reporting” :) Would be best if we vote on specific reports though.
Gary
gave this 3 votes
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Gary
commented
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With thousands of subscribers, it's difficult to keep track. So anything that can provide diagnostic information or trends or identify bottlenecks and other problem areas will be useful.
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80 votes
Gary
gave this 2 votes
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384 votescompleted ·
AdminJason F. VandeBoom
(Founder & CEO, ActiveCampaign)
responded
Gary
gave this 3 votes
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Gary
commented
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I've included this feature as a necessary aspect of sending out a "Newsletter Campaign", and I agree that it is extremely useful for any campaign.
I try very carefully to start sending my campaign so that the messages arrive at the best possible time. This has been almost impossible to do in the past, and the best I could hope for was to send really early in the morning and hope that recipients get their emails sometime mid-morning.
However, if the recipient is in another time zone then all this effort is usually in vain. The only way at the moment would be to split the list up into different countries (and different timezones for USA) and then set up a delay for each list, depending on the timezone as you initiate each campaign the night before.
It's a real headache. It would much more convenient to tell the system to send the campaign out at, say, 09:30 according to the USER's local time, not the system time.
And it would be quite easy to implement. Just create an extra subscriber field called timezone, which contains the offset from GMT (+1, +2, -1, -2).
For users subscribing themselves (either in a form or via a link), it would be useful to have a function that detects the timezone based on the IP address - but you might want to change the timezone manually, say if the subscriber happens to have been overseas when he/she signed up, or relocates to a new timezone in the future. (The subscriber might want to set the preferred timezone him/herself!)
And make sure this implementation takes summer time into account where appropriate.
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418 votes
Gary
gave this 2 votes
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208 votesdeclined ·
AdminJason F. VandeBoom
(Founder & CEO, ActiveCampaign)
responded
We wish to leave this up for the MTA. Adding this to the email software would add a large layer of complexity and resources. Most MTAs support domain based throttling and do a great job at it (such as PowerMTA)
Gary
gave this 3 votes
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Gary
commented
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Yes, I support this 110%... I currently have to manually split my list into 7 different categories: yahoo, gmail/googlemail, msn/live, aol, hotmail, 163/chaiyo/gmx/web/etc, and regular emails. The regular emails I can send out in one go, but I have to resend to each of the other 6 categories separately and manually change the throttle settings temporarily. It's a real headache!
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3 votes
Gary
shared this idea and gave it 3 votes
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3 votes
Gary
commented
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If you vote for this, please also add any other interface bugs or problems you've noticed - or suggestions to improve the user interaction or page layout.
One feature I forgot to request is to improve the response time (if possible), perhaps by using AJAX or something. I have a fast connection and my server is virtually idle, but it still takes 30 seconds to get from one page to another...
Gary
shared this idea and gave it 3 votes
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14 votes
Gary
gave this 1 vote
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1 vote
Gary
shared this idea and gave it 1 vote
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1 vote
Gary
shared this idea and gave it 1 vote
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1 vote
Gary
shared this idea and gave it 1 vote
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4 votesdeclined ·
AdminJason F. VandeBoom
(Founder & CEO, ActiveCampaign)
responded
Have individual items in our system – so this is a duplicate
Gary
shared this idea and gave it 1 vote
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Oh and fix the bugs regarding subscriber actions and autoresponder delays as a matter of urgency. Great features - if you can get them to work, that is! :)